As developers, many of us, at one time or another, take on the role of designer. When doing so, getting our customer to finalize and agree on a design and then stick with their decision can turn into a frustrating process. Paul Boag, one of my favorite designers, has some good insight on this in his presentation, "Educating Clients to Say Yes". Paul discusses some steps we can take to increase the chances of getting customers to sign off on the design.

Educating Clients to Say Yes